Altnativ - Real-Time Voice Ai Customer Support

Conversational Voice AI that cuts costs and lifts customer satisfaction

AI voice agents & conversational analyzers that answer, resolve, and route across phone, chat, or internal systems with enterprise-grade security and SME-ready speed.

The altnativ way

Your customers still call

Your team can’t keep up

Your customers still call

Your team can’t keep up

Your customers still call

Your team can’t keep up

When support teams miss calls, sleep through critical hours, or repeat the same answers, customer trust and business performance suffer. Without visibility, 24/7 help, and scalable answers, growth stalls and frustration multiplies.

Automated Call Handling That Feels Human

Altnativ answers and resolves customer calls, just like your best agent would.

From booking appointments to answering FAQs or routing sales leads, it runs 24/7, speaks multiple languages, and never asks customers to “hold.”

Works With Your Systems, Not Around Them

No new phone numbers. No ripped-out CRMs. No added complexity.

Altnativ connects directly with your existing tools — from VoIP to SAP — and starts handling real business calls without disrupting your current workflows.

Your Voice Layer, Now Smart - and Secure

Every call is tracked, analyzed, and protected - by design.

Altnativ offers enterprise-grade security, real-time analytics, and fully encrypted logs. Deployed on-prem, on cloud, or hybrid — with zero public model exposure.

Built for Both Startups and Large Enterprises

Whether you’re a 5-person team or a 500-seat operation, the AI scales with you.

SMBs use Altnativ Talk/xpress to never miss a call. Enterprises use Talk/alpha, Analyze, and Decide to automate entire support ecosystems — securely, at scale.

The altnativ suite

Voice-first AI products that automate calls, surface insights, and resolve support — across teams and channels.

Talk/xpress

For SMEs and startups that want to never miss a call — and never need a call center.

→ Bookings, reminders, call summaries, spam filters — integrated with Google Calendar and WhatsApp.

→ Works out of the box. No new phone number needed.

For SMEs and startups that want to never miss a call — and never need a call center.

→ Bookings, reminders, call summaries, spam filters — integrated with Google Calendar and WhatsApp.

→ Works out of the box. No new phone number needed.

Talk/alpha

For enterprise contact centers that need scale, uptime, and security.

→ 24/7 AI voice agents that handle thousands of concurrent calls

→ Integrated with Salesforce, Oracle, Microsoft, and custom CRMs

→ Hosted on-prem or private cloud — with 99.9% uptime

For enterprise contact centers that need scale, uptime, and security.

→ 24/7 AI voice agents that handle thousands of concurrent calls

→ Integrated with Salesforce, Oracle, Microsoft, and custom CRMs

→ Hosted on-prem or private cloud — with 99.9% uptime

analyze

Real-time speech analytics and QA across every single conversation.

→ 100% call coverage

→ Live sentiment, silence detection, script adherence

→ Insights on agent performance, customer churn, and compliance

Real-time speech analytics and QA across every single conversation.

→ 100% call coverage

→ Live sentiment, silence detection, script adherence

→ Insights on agent performance, customer churn, and compliance

decide

Your organization’s subject matter expert, on demand.

→ Omnichannel AI assistant for internal teams

→ Knows your policies, reads your docs, acts on your systems

→ HR, IT, legal, ops — all supported from a single interface

Your organization’s subject matter expert, on demand.

→ Omnichannel AI assistant for internal teams

→ Knows your policies, reads your docs, acts on your systems

→ HR, IT, legal, ops — all supported from a single interface

Play the live demo

Interact with our conversational AI

Our demos cover most real-world use cases — scheduling, payments, verifications, and more.

Got a specific flow in mind? Send it our way — we’ll show you how Altnativ handles it.

Our demos cover most real-world use cases — scheduling, payments, verifications, and more. Got a specific flow in mind? Send it our way — we’ll show you how Altnativ handles it.

Our demos cover most real-world use cases — scheduling, payments, verifications, and more.

Got a specific flow in mind? Send it our way — we’ll show you how Altnativ handles it.

Appointment booking (English)

This is a demo of Altnativ handling a doctor’s appointment booking — in English

Appointment booking (Arabic)

This is a demo of Altnativ handling a doctor’s appointment booking — in Arabic

MedAlert

This demo shows Altnativ responding to a medical alert scenario

Intelligence you can trust

Altnativ is designed for busy teams that can’t afford guesswork. From data privacy to multilingual voice flows and real-time visibility, every layer is built so you can trust what the AI is doing — and prove it.

On-prem & private cloud

Your calls. Your data. Your rules. Enterprise-grade security, real-time analytics, and fully encrypted logs.

Multilingual

Speak like your customers, not like a script.

Real-time tracking

See every call as it happens.

Compliance-ready

Built to keep your compliance team calm with automated logs.

Plug Into Your Existing Stack

Altnativ integrates seamlessly with your phone system, CRM, calendar, ERP, and more — no rebuilds, no downtime.