decide
Altnativ Decide is your always-on AI support layer — trained on your policies, systems, and workflows. It answers employee and customer questions instantly, across HR, IT, legal, and operations — so your team can focus on what moves the business forward.
Decide handles the questions that slow you down
What it enables:
30-50%
reduction in internal support load
80%
faster response times
25-35%
satisfaction lift
10%
shorter onboarding
decide
Altnativ Decide is your always-on AI support layer — trained on your policies, systems, and workflows. It answers employee and customer questions instantly, across HR, IT, legal, and operations — so your team can focus on what moves the business forward.
Decide handles the questions that slow you down
What it enables:
30-50%
reduction in internal support load
80%
faster response times
25-35%
satisfaction lift
10%
shorter onboarding
decide
Altnativ Decide is your always-on AI support layer — trained on your policies, systems, and workflows. It answers employee and customer questions instantly, across HR, IT, legal, and operations — so your team can focus on what moves the business forward.
Decide handles the questions that slow you down
What it enables:
30-50%
reduction in internal support load
80%
faster response times
25-35%
satisfactionlift
10%
shorter onboarding
What it solves?
What it solves?
What it solves?
The problems holding your team back
The problems holding your team back
The problems holding your team back
Employees waiting on HR, IT, or ops to respond
Employees waiting on HR, IT, or ops to respond
Employees waiting on HR, IT, or ops to respond
Siloed knowledge across systems, emails, and PDFs
Siloed knowledge across systems, emails, and PDFs
Siloed knowledge across systems, emails, and PDFs
Long onboarding cycles and inaccessible documentation
Long onboarding cycles and inaccessible documentation
Long onboarding cycles and inaccessible documentation
Customers getting bounced between departments
Customers getting bounced between departments
Customers getting bounced between departments
What you get
What you get
What you get
Enterprise-grade AI support that integrates with your existing systems and scales with your team.
Enterprise-grade AI support that integrates with your existing systems and scales with your team.
Enterprise-grade AI support that integrates with your existing systems and scales with your team.
01
Omnichannel 24/7 Support
Omnichannel 24/7 Support
Omnichannel 24/7 Support
Decide answers questions across chat, email, WhatsApp, IVR, and internal portals — consistently and instantly.
Decide answers questions across chat, email, WhatsApp, IVR, and internal portals — consistently and instantly.
Decide answers questions across chat, email, WhatsApp, IVR, and internal portals — consistently and instantly.
02
Knowledge Trained on Your Content
Knowledge Trained on Your Content
Knowledge Trained on Your Content
It reads your SOPs, HR policies, internal wikis, and product manuals — and returns context-aware, source-backed answers.
It reads your SOPs, HR policies, internal wikis, and product manuals — and returns context-aware, source-backed answers.
It reads your SOPs, HR policies, internal wikis, and product manuals — and returns context-aware, source-backed answers.
03
Enterprise System Integration
Enterprise System Integration
Enterprise System Integration
Live connections to tools like Salesforce, SAP, Workday, ServiceNow — so users don't just get answers, they get actions.
Live connections to tools like Salesforce, SAP, Workday, ServiceNow — so users don't just get answers, they get actions.
Live connections to tools like Salesforce, SAP, Workday, ServiceNow — so users don't just get answers, they get actions.
04
Support Across Functions
Support Across Functions
Support Across Functions
From benefits to software access to compliance — Decide serves HR, IT, finance, customer service, and more.
From benefits to software access to compliance — Decide serves HR, IT, finance, customer service, and more.
From benefits to software access to compliance — Decide serves HR, IT, finance, customer service, and more.
05
Actionable Insights & Gaps
Actionable Insights & Gaps
Actionable Insights & Gaps
Decide tracks what's being asked, what's unclear, and what's missing — so you can close gaps in knowledge and workflows.
Decide tracks what's being asked, what's unclear, and what's missing — so you can close gaps in knowledge and workflows.
Decide tracks what's being asked, what's unclear, and what's missing — so you can close gaps in knowledge and workflows.
06
Proactive Capabilities
Proactive Capabilities
Proactive Capabilities
Trigger alerts, offer help before it's asked, and recommend content or workflows based on user behavior.
Trigger alerts, offer help before it's asked, and recommend content or workflows based on user behavior.
Trigger alerts, offer help before it's asked, and recommend content or workflows based on user behavior.
Plug Into Your Existing Stack
Plug Into Your Existing Stack
Plug Into Your Existing Stack
Altnativ integrates seamlessly with your phone system, CRM, calendar, ERP, and more — no rebuilds, no downtime.
Altnativ integrates seamlessly with your phone system, CRM, calendar, ERP, and more — no rebuilds, no downtime.
Altnativ integrates seamlessly with your phone system, CRM, calendar, ERP, and more — no rebuilds, no downtime.
Who it's for
Built for teams that need answers at scale
Built for teams that need answers at scale
Built for teams that need answers at scale
Whether you're supporting employees or customers, Decide delivers instant, accurate answers across every department.
Whether you're supporting employees or customers, Decide delivers instant, accurate answers across every department.
Whether you're supporting employees or customers, Decide delivers instant, accurate answers across every department.
Mid-size to large enterprises
Mid-size to large enterprises
Ideal for organizations managing complex operations, needing seamless AI-driven solutions to scale without compromising on quality or security
Ideal for organizations managing complex operations, needing seamless AI-driven solutions to scale without compromising on quality or security
Ideal for organizations managing complex operations, needing seamless AI-driven solutions to scale without compromising on quality or security
HR, IT, Ops, Legal, and Support teams
HR, IT, Ops, Legal, and Support teams
Equip your internal teams with AI-powered tools that automate routine tasks, enabling them to focus on high-value strategic work
Equip your internal teams with AI-powered tools that automate routine tasks, enabling them to focus on high-value strategic work
Equip your internal teams with AI-powered tools that automate routine tasks, enabling them to focus on high-value strategic work
Internal Comms & Enablement Leads
Internal Comms & Enablement Leads
Empower your communications teams with instant, context-aware AI support, streamlining internal processes and knowledge sharing
Empower your communications teams with instant, context-aware AI support, streamlining internal processes and knowledge sharing
Empower your communications teams with instant, context-aware AI support, streamlining internal processes and knowledge sharing
Enterprise platforms handling high query volume
Enterprise platforms handling high query volume
Enhance your platform’s capacity to handle high-volume, complex queries while maintaining speed, accuracy, and customer satisfaction
Enhance your platform’s capacity to handle high-volume, complex queries while maintaining speed, accuracy, and customer satisfaction
Enhance your platform’s capacity to handle high-volume, complex queries while maintaining speed, accuracy, and customer satisfaction
Ranfurlie Blvd., Cranbourne West, 3977 Victoria, Australia
Stay Updated
© 2025 All rights reserved @ altnativ.co
Ranfurlie Blvd., Cranbourne West, 3977 Victoria, Australia
Stay Updated
© 2025 All rights reserved @ altnativ.co
Ranfurlie Blvd., Cranbourne West, 3977 Victoria, Australia
Stay Updated
© 2025 All rights reserved @ altnativ.co